Introduction to Business Communication
-Definition of business communication
-Types of business communication (verbal, nonverbal, written)
-The importance of effective business communication
-Types of business presentations (formal, informal, online)
-The importance of body language and vocal delivery
-Creating and organizing a presentation
-Types of business meetings (formal, informal, virtual)
-Tips for effective participation in meetings
-Leading and facilitating meetings
-Definition of negotiation
-Types of negotiation (win-win, win-lose, lose-win)
-Techniques for effective negotiation
